Consumer & Motor Accident Matters
Consumer litigation, MACT compensation claims, and insurance dispute resolution before the Consumer Commissions, the Motor Accident Claims Tribunal, and the Allahabad High Court, Lucknow Bench.
Consult NowConsumer disputes and motor accident claims both move through specialised forums with their own procedure, jurisdiction, and timelines — a consumer complaint depends on the value involved, while a motor accident claim now carries a limitation period that did not exist for many years. Sumanjari & Co. Advocates advises and represents clients in both areas.
We handle consumer complaints before the District and State Consumer Disputes Redressal Commissions, compensation claims before the Motor Accident Claims Tribunal, Lucknow, insurance disputes, and appeals before the Allahabad High Court, Lucknow Bench.
Forums We Appear Before
District Consumer Disputes Redressal Commission, Lucknow
Consumer complaints where the value of goods or services does not exceed ₹50 lakh.
State Consumer Disputes Redressal Commission, U.P.
Complaints between ₹50 lakh and ₹2 crore, and appeals from the District Commission.
Motor Accident Claims Tribunal (MACT), Lucknow
Compensation claims for death or injury arising from motor vehicle accidents under the Motor Vehicles Act.
Allahabad High Court, Lucknow Bench
Appeals and revisions in consumer and motor accident matters, argued from our chambers at Block D-311.
Types of Consumer & Motor Accident Matters We Handle
Consumer Complaints Under the Consumer Protection Act, 2019
- Complaints for deficiency of service and defective goods
- Unfair trade practices and misleading advertisements
- E-commerce disputes and product liability claims
Consumer Forum Jurisdiction & Filing
- Complaints before the District Commission (up to ₹50 lakh), State Commission (₹50 lakh–₹2 crore), and National Commission (above ₹2 crore)
- Appeals and revisions between consumer forums
Motor Accident Claims Tribunal (MACT) Proceedings
- Compensation claims under Section 166 of the Motor Vehicles Act, 1988 for death or injury in road accidents
- Claims filed within the 6-month limitation period, with applications for condonation of delay where needed
No-Fault & Hit-and-Run Compensation
- No-fault liability claims under Section 140 of the Motor Vehicles Act
- Hit-and-run compensation under the 2022 Scheme, payable from the Motor Vehicle Accident Fund under Section 164B
Insurance Claim Disputes
- Third-party and own-damage insurance claim disputes
- Repudiation of claims and disputes over policy coverage
Product Liability & Warranty Disputes
- Claims for defective products under the product liability provisions of the CPA, 2019
- Warranty and after-sales service disputes
Key Issues We Advise On
- Deficiency of service and defective goods
- Unfair trade practices and misleading advertisements
- Compensation for death or injury in road accidents
- No-fault and hit-and-run compensation claims
- Insurance claim repudiation and coverage disputes
- Appeals between consumer forums and before the High Court
Our Approach
We begin with a confidential review of the facts, purchase or policy documents, or accident details, and advise clearly on the appropriate forum and the relief available. We prepare and file the complaint or claim promptly — mindful of the MACT limitation period — and represent you through hearing and, where necessary, in appeal before the Allahabad High Court, Lucknow Bench.
The Way We Work
A clear, structured process from first consultation to resolution.
Private Consultation
We begin with a confidential discussion of your matter, understanding the facts and your expectations while safeguarding your privacy.
In-Depth Case Review
Every document and detail is carefully examined so we can assess the strengths, risks, and best possible legal routes for you.
Strategy & Drafting
A clear, customised strategy is prepared and precise pleadings are drafted to present your case strongly before the court or authority.
Focused Representation
We represent you with preparation and clarity, ensuring timely filings, effective arguments, and regular updates on each hearing.
Resolution & Ongoing Support
Even after the matter is resolved, we guide you on next steps, compliance, and any further legal support you may require.
Consumer & Accident Insights
Common questions clients bring to us — drawn from our consumer and motor accident practice in Lucknow.
What Is the Pecuniary Jurisdiction of Consumer Commissions?
As per the 2021 notification, the District Commission has jurisdiction up to ₹50 lakh, the State Commission from ₹50 lakh up to ₹2 crore, and the National Commission above ₹2 crore.
Ask Us About This →Is There a Time Limit to File a Motor Accident Claim?
A 2019 amendment reinstated a 6-month limitation period under Section 166 of the Motor Vehicles Act, effective from April 2022 — though the Tribunal retains discretion to condone delay.
Ask Us About This →What Is No-Fault Liability Compensation?
Under Section 140 of the Motor Vehicles Act, a claimant can receive ₹50,000 for death and ₹25,000 for permanent disablement without having to prove negligence or fault.
Ask Us About This →What Compensation Is Available in Hit-and-Run Cases?
Under the 2022 Scheme, ₹2 lakh is payable for death and ₹50,000 for grievous injury, disbursed from the Motor Vehicle Accident Fund under Section 164B.
Ask Us About This →Facing a Consumer or Accident Claim Matter?
Speak with our team about your consumer complaint, motor accident claim, or insurance dispute — practising before the Consumer Commissions, the MACT, and the Allahabad High Court, Lucknow Bench.
Consult Now